Commonly Asked Questions
What is Home Watch?
The National Home Watch Association, of which Island Estates is an accredited member, defines Home Watch as “The visual inspection of a home or property looking for obvious issues.” We are not property inspectors or property managers.
Why should you choose a professional Home Watch service?
Unaccredited acquaintances, such as family or friends, and companies lack the professional history and qualifications needed to keep your home safe and secure. With National Home Watch Association certification, training, and experience Island Estates Home Watch has the qualifications needed to protect your island paradise and ensure you avoid unwanted property damages.
My alarm company provides security for my home. What value do you add?
An alarm company monitors entry into your home or fire alarms but they do not monitor potential problems that can occur due to broken pipes, mold, pests or vagrants. We identify those problems or the possibility of their occurrence and notify you for guidance.
What are your credentials?
Island Estates Home Watch proudly displays the Accredited banner of the National Home Watch Association. We have been vetted and approved by this organization to insure we are bonded and insured for your protection. We also subscribe to the NHWA’s Code of Ethics.
Do you provide keyholder services?
Absolutely! We can coordinate access to your property for any situation at an hourly rate. All we need is your notification of date and time and any instructions you have.
Are you a property inspector?
While we check your property, we are not what is defined as a property inspector. Property inspectors are usually involved at the sale of a property to do a detailed inspection of the structure, plumbing, electrical and heating and air condition systems.
Are you a house sitter service?
We are not a house sitter. Our core service includes periodic visits to your home where we follow a specific and mutually agreed upon checklist. We are in your home for less than an hour per visit and take great pride in making sure your home is as you left it for your return.
We have a neighborhood watch program. Doesn’t that do the same thing?
Most neighborhood watch programs are passive by nature and do not provide the level of engagement with your property that Island Estates Home Watch provides. We will check your property’s interior and exterior in far more detail than you can expect from a neighborhood watch program.
What type of reporting can I expect from you?
Island Estates Home Watch will send you a detailed report by email with pictures of any problems identified upon completion of inspecting the interior and exterior of your home.
Are your services expensive?
We think our services are reasonably priced for the value we provide. When you compare the possible damage due to a leak or damage by pests or vagrants with the cost, our services are an excellent value. We will be happy to discuss our pricing for home watch services and any additional services you may require at a free consultation.
Can you help me with home maintenance services?
While we do not provide home maintenance services, we can refer you to quality contractors or vendors and coordinate access to your property.